Month: October 2016

Tagalog Blogs

Gusto kong magsulat ng mga Tagalog na blog, yun nga lang ang hirap kasi nasasanay na akong sabihin/isulat yung naiisip ko sa English/TagLish. Karamihan kasi ng blogs ng mga Pinoy eh in English din kasi nga marami naman talaga satin ang komportable na sa ganung salita. Siguro dahil narin sa napakarami ng BPO company sa Pilipinas kaya yung iba tingin nila mas meron silang napapatuyan kapag English yung blog nila. Syempre mas makakatulong din sa mga ibang lahi kung English yung blogs. Saka depende rin sa target reader. Ako kasi, medyo nalilito pa kung sino-sino ba ang gusto kong magbasa ng blogs ko. I guess kahit na sino siguro, kasi kahit ano naman sinusulat ko eh.

Malamang magiging super friends na kami ni Google kapag nagsimula akong magsulat ng blog na Tagalog. Magsusulat parin ako in English pero yung iba na obvious naman na Pinoy din ang gusto kong magbasa eh sa Tagalog ko na isusulat.

Lazada Review

Gusto ko sana magsulat ng review about sa affiliate marketing ng Lazada kaso wala pa akong feedback tungkol sa application ko a few days ago and as of this na ine-edit ko toh (12/15/2016) ay wala parin feedback, so I guess dedma sa banga ang Lazada kasi nga naman hindi naman ako famous blogger. Sa ngayon, yung pag-order muna gamit ang Paypal ang isusulat ko. Balak ko kasing bumili ng products sa Lazada tapos gagawan ko ng review bawat product na bibilhin ko. Sa ngayon, sewing machine ang bibilhin ko. Yung mura lang at may malaking discount. Sobrang dami na kasi ng mga damit kong hindi na kasya sakin kaya balak ko silang gawing skirt or kahit na ano pang pwede kong mapakinabangan.

sewing

sewing

Sa baba ng Shipping and Billing address ay ang Order Summary. October 17 ng gabi ako nagprocess ng order at ang Standard delivery ay sa Oct. 19 hanggang 22.

lazada

Pagkatapos kong piliin ang Paypal at icheck kung tama ko bang nailagay ang address ko dito sa Binan, Laguna ay ira-route ako ng Lazada sa site ng Paypal to login and choose yung card/ mag-add ng card para sa payment. Nagsend kagad ang Lazada ng order confirmation email sakin.

lazada.PNG

Aabangan ko nalang kung may tatawag or text sakin about my order. Hopefully, matanggap ko kagad. At masimulan ko ng magtahi at magsulat ng review about sa sewing machine na binili ko.

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October 20 ko natanggap yung sewing machine and infairness, masipag magtext ang Lazada ng update ng delivery.

Regarding sa product, saglit ko lang siya nagamit. Around 3 days lang tapos nasira na agad. Sa pagsasauli ng item, kailangan iprint yung Return Form at kapag walang printer pwede naman daw isulat yung 15 digit Return Number sa packaging. I think mas maganda kung itatanong narin sa LBC kung sang part ng packaging yun isusulat.

Libre lang ang pagsasauli sa LBC ang hassle nga lang masyado. May matatanggap na text message at email galing orders@info.lazada.com.ph once na approved at processed na yung return at refund.

Then aabutin ng forever kapag Security Bank ang gamit. Joke lang! November 24 ko nareceive yung refund ko on my savings account. Nag-email ako sa Security Bank a week after ng refund from Lazada at nagsend sila sakin ng dispute form na dapat kong i-print, scan and email sa kanila. Hindi ko yun ginawa kasi may kutob na rin ako na it’s just same issue na naranasan ko before with Uber. As in forever din ang paghihintay ng refund and ang sasabihin lang ng Uber Support eh naprocess na nila on their end. Kaya pagdating sa refund medyo dismayado ako sa Security Bank but I definitely love their customer service and features ng online banking nila.

Well, wala pa akong binibili ulit from Lazada. Nakakadala kasi lalo na sa gaya kong hindi naman yayamanin para maghintay ng matagal for refund or maybe dispalinghado lang talaga yung product na napili ko.

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I’ll update it once na may binili ako ulit.

Royal Cable/Internet Review

Nakapunta na akong Royal Cable sa Pavilion last Friday para magpakabit ng internet. Currently, Royal na ang cable namin kaya iba-bundle nalang yung internet. May anniversary promo kasi sila kaya sinamantala ko na, though ang sabi naman eh hanggang December pa daw yung promo. 3 weeks daw akong maghihintay before the installation date so malamang 1st or 2nd week of November na yun maikakabit. Naisipan ko lang magsulat na ngayon para at least mas detalyado yung magawa kong review.

When it comes sa cable, maligaya naman ako dahil merong FoxCrime at maraming movie channels. Yun nga lang if you’re after watching Indian shows eh mabibigo ka. Wala kasi akong makitang ganun sa programs eh saka Australian channel hindi ko din makita. Jade Package lang naman yung plan namin, so I don’t know if those channels eh included sa Diamond Package nila. Nabanggit ko lang naman kasi sa BPO nga ako dating nagwowork kaya for me maganda kapag may Indian channels para magkaroon ka ng idea about Indian culture since possible na magkaroon ka ng mga Indianong katrabaho if you’re also an agent. The same logic applies with Australian channel saka kapag Australian account handle mo, magandang sanayin yung pandinig mo sa accent nila by watching Australian shows/news.

Here’s the list of channels ng Royal.

Naikabit na din yung internet ko noong Novemver 9. Ang kinuha kong plan ay yung 5 mbps tapos ang range ng result ng speed test ko so far eh 3.5 to 4.7 mbps. Natry ko na din one time yung mawalan ng connection pero bumalik din naman after 3 hours. Kapag medyo nababagalan ako eh sinusbuukan ko munang magspeed test sa laptop and cellphone ko and usually naman eh sa laptop ko lang mabagal, so as a basic troubleshooting eh nagdi-disconnect and reconnect ako sa devices ko and at times unplugged and plugged ng router. I think it’s better to leave the router off din pati at times na wala ka namang gagawin sa net, para makatipid sa kuryente at makapahinga din yung router.

When it comes sa installation eh hindi naman tumawag in advance yung technician. Ako pa ang tumawag sa Royal on this number 09328714260 before lunch time nung November 9 at nag-aalala na akong hindi sila tutuloy. Para kasi malaman ko lang na magkakabit na sila eh kinailangan ko pang pumuntang Pavilion a few days before the installation date para magtanong.

For now, masasabi kong okay ang mismong internet and cable ng Royal. When it comes sa customer service, I think hindi pa siya okay or maybe it’s just me. 🙂

UPDATE 2/20/2017

Sobrang bagal ng internet nila paggabi, 7pm onwards. Mas madalas pa naman akong online sa gabi and it’s so annoying. Less than 1mbps ang download and upload speed ko. Tapos they stopped sending my bills na din pati, magtitext lang sila kung magkano yung balance. Bale simula November last year, wala na kaming natanggap na bills. Siguro 2 weeks na din na ganito kabagal net ko sa gabi. Hindi naman nawawala yung connection, super bagal lang talaga kahit na magbasic troubleshooting pa ako.

UPDATE 3/4/2017

Sobrang nakakainis ang speed ng Royal kapag weekends. As in if you’re planning to work from home during weekends eh matutuyuan ka ng dugo sa sobrang inis. Please see below.

royal

Kanina pa ako dito at wala akong matrabahong matino dahil yung site na kailangan ko eh nangangailangan ng  mabilis na internet. 5mbps ang plan ko tapos hindi man lang umaabot ng 1mbps ang speed ko. Done with basic troubleshooting, so I guess ganito na talaga ang Royal every weekend which is so annoying.

royal

UPDATE 3/26/2017

Last 3/24, nagtext ako sa Royal at tinanong kung magkano na yung balance ko. Kasi ever since na nag-upgrade ako eh once lang ako nakatanggap ng bill which happened after I posted it here. Instead of answering my question, they sent me a bunch of cellphone numbers plus a message that I might experience intermittent connection on 3/25 due to system upgrade. Hindi nalang ako nagreply, pero naisip ko na since super slow ang connection ko tuwing weekends eh baka walang connection ang ibig sabihin nila sa intermittent. Natuwa naman ako’t hindi ako nawalan ng connection kahapon. Naging super bagal lang siya which is normal na kapag weekends. Kaya yung Sun pocket wifi ko nalang ginamit ko nung bandang hapon.

Regarding my bill, wait ko nalang silang putulan ako ng connection then update ko kayo dito kung ilang buwan sila bago magdisconnect. Charot!!! I think kulang lang ako ng one month. Nung minsang nagtanong kasi ako sa Pavilion, ang pagkakaintindi ko sa sagot ni Ate eh wala siyang access sa details ng account ko like billing cycle kaya dapat magrely ako sa bill eh kaso wala nga. Kailangan kasi ng bill number kapag sa payment center sa Savemore eh nakakatamad naman pumuntang Pavilion at malayo lalakarin ko pauwi.

Anyway, meron naman na silang website kaso under construction pa yung my account na part.

royal.PNG

Gayunpaman, ako’y excited sa website. Sana magkaroon ng online billing at payment narin para masaya. Sana din eh maramdaman ko ang benefits ng system upgrade. Sa ngayon kasi yung schedule ko eh nakabase sa speed ng net ko kaya hindi na ako natutulog sa gabi kasi hindi ako makapagwork ng maayos ng araw sa bagal ng net. Ito yung mga oras na mabilis ang net.

  • Everyday 1am to 7am
  • Monday to Friday 2pm to 5pm

Para sakin ang mabagal is less than 3mbps considering na 5mbps yung plan ko. Pero kung tamang browsing lang naman at Youtube eh mabilis naman na siya. Wag lang sasabayan ng pagda-download.

UPDATE 4/3/2017

Last March 30 pumunta akong Pavilion para magbayad ng bill kaso may system maintenance daw sila at hindi alam ni Ate kung kelan maaayos tapos sinabi ko na rin sa kanya na wala akong natatanggap na bill. Sabi nya meron daw bill, nasa contractor daw at pwede ko rin daw subukang bumalik kinabukasan para magbayad.

March 31, system maintenance parin pero this time alam na ni Ate kung hanggang kailan. Hanggang next Friday pa daw (April 7). Regarding sa bill, wala talagang bill kasi nga walang system at obviously, wala din dapat magdisconnect ng service.

Currently, feeling technician na ang drama ko since last night. May internet connection naman ako kaso lahat ng sites na madalas kong gamitin na hindi nakabookmark ay ayaw gumana kahit speedtest.net at speedtest.ph. Feeling ko may virus ang laptop ko and I’ve checked online kung ano ba ang mga pwede kong gawin.

Then nagtry akong gamitin ang speedtest.net app ko sa phone at hindi rin siya gumagana. Also tried some of the websites na lagi kong ginagamit and ayaw din sa phone ko. After rebooting my router for a couple of times ay saka ko palang naisipang i-check yung meaning ng lights sa manual.

Downstream and Upstream – Blue Steady -> Downstream and Upstream frequency is locked. (channel bonding)

Syempre hindi ko magets kung ano talaga yan, kaya nag-google ako ulit. Kaya nakarating ako sa post na toh https://forums.mediacomcable.com/index.php?topic=27294.0 Copy pasted lang yung kuda nung tech nila below at tinatamad akong kumuha ng screenshots.

Re: Modem issues with upstream/downstream
« Reply #1 on: April 10, 2015, 06:17:27 PM »
Hello OscarGoldman, thank you for reaching out to us. When the lights on the modem turn blue, it just means that the upstream and downstream signals are bonding on more than one channel. This will not cause any issues with your service. When you notice the slow speeds, is it at a certain time of day, or just random?
Re: Modem issues with upstream/downstream
« Reply #3 on: April 10, 2015, 07:29:24 PM »
There could have been area maintenance or a firmware update that went through that would allow your modem to bond to more than one channel. I have looked over your modem and all signal levels are well within range and there are no utilization issues in your area. Can you bypass your router and connect a PC directly to your modem via Ethernet cable and see if you are still experiencing these issues?
Kaya ginamit ko ang aking ethernet cable and ganun parin. Ayaw parin ng laptop at phone ko sa sites na ginagamit ko. Gumamit ako ng Globe mobile data at okay naman ung sites. I’ve texted Royal at dahil sa wala rin naman silang 24/7 tech support eh wala akong natatanggap na sagot. Actually, hindi talaga sila sumasagot kasi kahit bago pa ako bumalik ng Pavilion nung Friday ay nagtext at tumawag muna ako sa 2 number nila.
Ayun, so feeling ko may system maintenance sila at umaasa akong maaayos din mamayang business hours. Hahaha… Mas magandang isipin ko yun kesa isipin kong sira ang laptop ko di ba? 🙂
Sa mga may problem sa browsing on some websites, maganda tong post ng wikihow. Madali lang siyang sundan, kaso walang gumana sa laptop ko eh. Kaya feeling ko ISP ko talaga ang problem.
Oo nga pala, meron Youtube at Facebook kaya possible din naman na not commonly used sites lang ang down habang may ginagawa sila para hindi naman sila ulanin ng complaints.
4/3/2017 9:14 am
Sinubukan kong tawagan lahat ng Sun numbers ng Royal na nakita ko sa FB page nila kaso lahat busy. Tinawagan ko yung unang number sa listahan at naghintay for almost 7 minutes kaso wala paring sumasagot. I know lalaki ng bongga ang mobile bill ko kaya tinigilan ko na. Then I’ve posted on their wall and inform other subscribers that they can try to use proxy like https://nl.hideproxy.me/. After an hour, hindi ko na makita sa page nila yung post ko kaya dito nalang ako sa wordpress account ko magsusulat. Hahaha. Dapat maayos yung net today at mawawalan ako ng pera kapag hindi ko nagawa ang mga dapat kong gawin. Anyway, tamang edit at gawa nalang muna ako ng blogs habang hinihintay maayos yung service.
9:58 am
Gumagana na siya. 🙂 Hihihi… I’ll start working na and hopefully tuloy tuloy ng maayos ang connection.
UPDATE 4/11/17 
Okay na ang payment system nila, kaya nakapagbayad na ako ng bill last April 6. Kulang pa ako ng 1 month at hindi ko maholdap ang aking Mudra ng pambayad ng 2 months at wala naman akong bill na hawak. Nasa record nila eh nilagay daw sa white gate namin kaso wala naman. Maybe yung bill na yun eh ung kaisa-isahang bill na natanggap ko since November.
Nawalan din ng connection during the day dito sa area namin (Southcity Homes) last Friday and Saturday at wala man lang pasabi. Tapos nung Saturday night ay nagtext sila na meron daw internet maintenance ng Sunday 3am. Kaya tawa nalang kami ni Mudra. 🙂
Hindi ako nirereplayan ng Royal through text pero very responsive naman ang kanilang Facebook page kapag nagpi-PM ako. 🙂 Kaya I recommend na mag-PM na din lang yung mga may reklamo or questions instead of commenting/posting on their post/wall. Kasi binubura nila ang negative posts and comments at ang itinitira lang eh yung mga general questions/inquiry about their services.

Preparations in Freelancing

Doing some freelance job is something that I’ve been dreaming of doing for a long time now. I just don’t have the courage to start it before because I was supporting my brother’s studies and I need a stable income. Now that I’m no longer connected to any company, I think its about time to start.

I’ve been in the BPO Industry for about 6 years now and handled technical, consumer relations, email support, social media and customer service campaigns. I know I have the capability to do these jobs again at the comfort of our house. However, I need more time in preparing myself especially the gadgets that I’ll be needing to use.

I’m planning to have a broadband internet connection setup in my room with a 5 mbps speed and another dsl connection on a latter time once the business is already stable. A 3 in 1 printer, scanner, copier is a must as well for paper works. The same with headset and battery backup unit.

I’m also spending a lot of time reading blogs and browsing freelancing sites. I need to have an idea what employers are looking for nowadays and see how other freelancers market themselves out there. I’m searching about the additional skills that I’ll be needing too, especially the ones that I can learn for free online.

While doing these preparations, I’m also busy earning some money on PTC and captcha solving sites. I’m also trying to gain some traffic on my blog that will help me market myself in the long run. I’m trying to be active on my social media accounts too.

I’ll be starting officially God-willing on January 2017, so at least I’ll still have 3 full months to prepare everything.

My NLRC Experience

I thought filing a complaint in NLRC would be very difficult but I was wrong. The government employees there are very accommodating. I won’t discuss the details of my complaint just the process based on my experience.

I went in NLRC Banawe last July. Their Building is just a few steps from McDonalds right in front of Security Bank. If you’ll bring a backpack, you’ll have to leave it the guard but handbag and shoulder bags are okay.

You have to approach the first table that you’ll see once you enter the complaints area (right door at the ground floor). They will give you a form to sign with your complaints, personal and company details. They’ll check it after then you’ll have to submit it on one of their counters for encoding and scheduling. They’ll ask you to have it photocopied including your valid ID.

In my case, they scheduled the SEnA 24 days after my first visit. No one from our company arrived during our SEnA, so the NLRC officer advised me to file an official complaint. They will assign a Labor Arbiter and they’ll ask you to visit his/her office upstairs for scheduling. The Arbiter’s secretary/assistant will give you 2 schedules, mine was 10 days after the SEnA schedule and another 9 days after that. They’re doing it just in case the company won’t arrive on the first meeting with the Arbiter, so at least you’ll have another meeting scheduled right away.

No one from from our company came on our first meeting with the Arbiter and I was late on our second meeting, so the Arbiter had it rescheduled 8 days after the second meeting.

 

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